Your voucher will be delivered to you or to the recipient if you choose to specify the recipient's email address.

1. There are no restrictions on when your voucher can be delivered. You can choose to have it delivered instantly or at a later date of your choosing.
2. Delivery of your voucher by email is free of charge.
3. You (or your recipient) will receive an email containing your voucher as you see it in the window above together with a link to download your voucher at any time.
4. Your voucher is loaded with value and ready to spend in accordance with voucher usage terms.
5. After placing your order you will receive a confirmation email that includes your order number together with a link to the voucher if you need to print it.
6. If you have specified a voucher recipient email address other than yourself you will receive notification to confirm when the voucher has been sent by email to your specified recipient.

Zen Lifestyle gift vouchers make a great gift for a friend or loved one. They are valid for 6 months.

Please note that advance booking is required when using your gift voucher. Please call us to book in your gift experience on 0131 477 3535.

Kindly notify us at time of booking that this voucher is to be used and quote your voucher number, and present it to a member of staff on arrival. 24 hours notice is required to cancel or change a booking.

This voucher is non-refundable and no refund is available for part-use. Vouchers cannot be used with any promotion or discount. 

Vouchers are valid for 6 months. Vouchers cannot be extended or used after date of expiry.